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Some genuinely kind comments from our customers...

"From start to finish, Mark and his team demonstrated the highest level of professionalism and true craftsmanship that is increasingly rare to find. What particularly impressed me was their unwavering commitment to quality over speed. Unlike other contractors who might prioritise quick completion, Mark's team refused to work through inclement weather conditions, instead working around weather challenges to ensure the absolute longevity of the thatch. This patient, methodical approach clearly put my interests as a customer first and demonstrated their deep understanding of their craft.

The finished work is simply beautiful. The attention to detail and quality of workmanship is evident in every aspect of the job, befitting the heritage and character of my historic cottage. Mark and his team treated the project with the respect and care it deserved, showing genuine pride in their work.

Communication throughout the project was exemplary. Mark kept me fully informed at every stage, explaining the process, discussing any considerations, and ensuring I understood the work being undertaken. This transparency and professionalism made the entire experience stress-free.

I would highly recommend Mark Harrington Master Thatcher to anyone seeking authentic, quality thatching work. His commitment to traditional craftsmanship, combined with integrity and excellent customer service, makes him an outstanding choice for heritage property owners.

Stuart Wilkinson, Director, Whitebox Construction Management

 

 

Thanks so much also for everything. I throughly enjoyed having you guys on site. The thatch was a real talking point during the show and my favourite piece in the garden. I really hope for another project where we can work together again. You and the boys were excellent!
Max Parker-Smith, Maximilian Design

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"What a fantastic experience we had with Mark and the team, who thatched our wonderful cider barn. Nothing was too much trouble and the site was left spotless each evening, which is so important for a wedding venue. The result was beyond our wildest dreams, and has had many comments from guests and visitors - especially the apple design Mark once again thatched into the building! We wouldn't hesitate to recommend Mark, Tommy, Teige and Dan to anyone"

Angela Malyon, Tiverton

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"Mark is a preferred contractor for Hilton Hotels and is a very professional well balanced individual who completed his works to a very high standard. We would  recommend him for any thatching works large or small"

Rob Stewart, Commercial Director

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"We were delighted that we made a well founded choice in arranging for Mark to rethatch our 16th century house. Mark corresponded with me prior to estimating and visited the house to provide his final costings. I was very happy to accept and appointed him as our thatcher. The work commenced on the promised date and Mark and Tommy took considerable pride in the work to achieve the best possible result for myself and my wife Alexis. They never stopped in their endeavour towards achieving a 100 % pefect result for us. Their work ethic was exemplary, on time and budget. Accordingly, we would have great pleasure in recommending them to anyone who is considering thatching their home"

David Lewis, Managing Director Sunseeker Yacht Group,

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"I would very much like to thank Mark and Tommy for their thatching services - they were a pleasure to have at the property. They provided a very professional service, worked when they said they would and even worked through some extreme weather conditions to renew our thatch and get our property watertight. Nothing was too much bother and they kept to budget which was very reassuring.
Dr R McKenna, Bideford


"Choosing a thatcher & handing over such an important part of your property to people you don't know can be a daunting prospect, but Mark and the boys have more than repaid our trust, proving to be hard-working and totally reliable. Their expertise, coupled with an obvious pride in their work, has been evident throughout.

Mark gave us a very reasonable estimate and, most importantly, stuck to the original figure even when the work turned out to be more involved than first thought.

We are more than happy with our new thatch, it has been a pleasure to have such happy and friendly people about the place and we wouldn't hesitate to recommend Mark and his team to anyone"

Brian and Shelagh, Iddesleigh

"Mark and the team were highly professional, diligent, thoughtful and tidy. They did a fantastic job thatching our pavilion and I would have no hesitation in recommending them"
Jake Peryer, Bishops Tawton


"The new thatch has been the subject of many compliments by neighbours, from the beginning to the end of the process, and we would not hesitate to recommend Mark"
Sue & Dave Rawle, Heritage Cob and Lime, Barnstaple
 
 
"Thank you for a wonderful job, we are delighted! Attention to detail is exceptional. A first class finish - we cannot recommend you enough. Thank you to all"
Alan & Marian Cross - Hartland

"Many thanks for completing a first class job Mark, we are so pleased with it, it looks wonderful. We would certainly recommend you to customers looking for quality and service at a sensible cost"
Martin Murch - Bideford
 
"I am delighted with Mark. He has worked industriously with his team to give a great result. He showed attention to detail and care for our property throughout, and this made the whole process most professional"
Bhavin Visavadia - Chittlehampton


"Exceptional quality and attention to detail, with artistic flair! It's been an amazing journey with Mark and our new thatch looks truly wonderful. Would recommend Mark to all"
Greg Causer - Cobbaton

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